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July 2019

Managing Multi Generations & Conflict in the Workplace (Webinar)

July 25 @ 12:00 pm - 1:00 pm

Managing Multi Generations & Conflict in the Workplace This session will address Generational Communication and talk about recognizing the differences and how to think about adjusting to the various styles and backgrounds. Speaker:  Tracy Bullock Register Now Member Pricing:  $30 Per Call-in line Non-Member Pricing:  $79 Per Call-in line

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August 2019

Social Media & Ethic Concerns in the Credit Department (Webinar)

August 7 @ 12:00 pm - 1:00 pm

Social Media & Ethic Concerns in the Credit Department Speaker:  Wanda Borges, Borges & Associates, LLC Credit professionals pledge should always  conduct their duties within the constraints of law and with consideration to Business Ethics seeking to not maliciously injure the reputation of others. Further, business credit professionals pledge themselves to the highest professional standards and principles and to guard and secure, in confidence, information obtained for the sole purpose of analyzing and extending commercial credit. As the use of…

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September 2019

Beyond the Signature: Electronic Document & Signature Legality (Webinar)

September 26 @ 12:00 pm - 1:00 pm

Beyond the Signature: Electronic Document & Signature Legality Speaker:  Michael King, Gammage & Burnham PLC eTransactions & Digitizing Credit Contracts Quite often, credit managers encounter electronic document and signature issues. Attorney Michael King will explain the basics of the federal Electronic Signatures in Global and National Commerce Act ("ESIGN") and the Uniform Electronic Transaction Act ("UETA"). This interactive presentation will apply the principles of eTransactions to the day to day issues encountered by credit managers. Michael King is Founding Partner…

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October 2019

Excel Tips & Tricks for Credit Managers (Webinar)

October 24 @ 12:00 pm - 1:00 pm

Excel Tips & Tricks for Credit Managers Speaker: Alan Dicker, CMA You, like most credit professionals, probably use Microsoft Excel on a daily basis, but are you aware of some of the advanced functionality that it offers, specifically related to the credit function? During this webinar, our presenter will focus on several credit-specific problems, and show you some advanced techniques using Excel to solve them. Register Now Member Pricing:  $30 Per Call-in line Non-Member Pricing:  $79 Per Call-in line

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November 2019

How to Handle Difficult Customers (Webinar)

November 7 @ 12:00 pm - 1:00 pm

How to Handle Difficult Customers Speaker: Dee Schneider, Independent Electric Supply & Jennifer Blend, Graybar Electric Dee and Jennifer will provide practical tips and strategies for diffusing angry/difficult customers and turning a challenging situation into a positive win/win for the customer and the credit department. Register Now Member Pricing:  $30 Per Call-in line Non-Member Pricing:  $79 Per Call-in line

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